Crashing



Finally, please be patient with staff. We should respond to you within 2 or 3 hours hopefully. But keep in mind we have 16 different modpacks and a total of 20 servers to run. We will get to you ASAP. But you will get better and faster service if you follow the steps above. Thank you. - DeVco Owners =How to get crash reports (ATLauncher)= If you are crashing =How to get crash reports (FTB Launcher)= If you are crashing
 * 1) First make sure you are joining the correct server by connecting with the direct IP. Which can be found here.
 * 2) If that doesn't work, try the Jail Me option in the servers donation store. Then log in. If you get in then use the Unjail Me option.
 * 3) Make sure you haven't enabled any additional mods. None of our DeVco servers enables additional mods. EXCEPT for SF.
 * 4) Post a log of your crash report. Not on the forums. Upload it to pastebin.com and then copy the link and post the LINK in your Help Ticket.
 * 5) Make sure you are posting your issues under http://www.devcoftb.com/tickets. If you are playing on a modpack with multiple servers let us know WHICH server.
 * 6) Tell us what happened when the crash first occurred. Did you open one of your bags? Was it after you tp'd to someone? Whatever the case may be.
 * 7) Include the time the issue first occurred. If the chunk is corrupted or we need to look in the logs a time frame is required. Keep in mind the server is run on Eastern Standard Time. So try to include that time conversion as well.
 * 1) Locate your Atlauncher Folder (this is where ever you saved it to when you first installed atlauncher)
 * 2) Go to the "instances" folder
 * 3) Go to the "ModpackName" folder
 * 4) Go to the "crash-reports" folder
 * 5) Find the newest crash report, open it up, select all of it, and copy it.
 * 6) Go to pastebin.com and paste your Crash report there.
 * 7) Copy the link and post it under http://www.devcoftb.com/tickets on our website.
 * 1) Locate your FTB folder (this is where ever you saved it to when you first installed the launcher)
 * 2) Go to the "whatever modpack you are crashing on" folder
 * 3) Go to the "minecraft" folder
 * 4) Go to the "crash-reports" folder
 * 5) Find the newest crash report, open it up, select all of it, and copy it.
 * 6) Go to pastebin.com and paste your Crash report there.
 * 7) Copy the link and post it under the http://www.devcoftb.com/tickets on our website.